Delivery & Returns

DELIVERY WITHIN THE UK

 

All orders are shipped with Royal Mail. We will email you when your order has been shipped.

We aim to process all orders within two working days of receiving your order. If we are unable to ship your order within two working days we will contact you to inform you of the reason why.

All orders within the UK are charged at a flat rate of £4.00.

 

DELIVERY TO EUROPE

 

All orders to Europe are shipped with Royal Mail. We will email when your order has been shipped.

Delivery times to Europe can vary but should usually arrive within one week of being shipped.

All orders shipped to Europe are charged at a flat rate of £7.00

 

FOLLOWING DELIVERY

 

Check that you have the correct product and that it is undamaged on receipt and report andy discrepancies to us within 5 working days.

 

RETURNS

 

We hope you are fully satisfied with your products, however, in the unlikely event that the products are unsuitable or that you are not fully satisfied please return them to the address below within 28 days of receiving your order.

 

Chris Cooke Management Ltd

Unit 135 The Light Box

111 Power Road

London

W4 5PY

 

REFUNDS

 

Refunds will be made within 5 days of receiving the goods at our office.